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Where a concern can go

A concern about a licence, a medicine, and a refund may need different routes.

If this is where you are…

If the medicine, the care, or the bill leaves you with a concern, keep the documents together. Then choose the official route that matches the question.

A concern about professional care or a licence

Colorado’s Division of Professions and Occupations accepts complaints about doctors, physician assistants, nurses, pharmacists, and pharmacies.[a]

It sits within the Department of Regulatory Agencies, often called DORA.[b]

The state shares what you submit with the person or business you name in the complaint.[a]

Read Colorado’s licensing complaint process

The boards can change a person’s licence status, affecting whether they may keep practising, according to complaint guidance checked in September 2026.[a]

They cannot settle a bill, award money for harm, or impose a criminal penalty.[a]

A concern about an ad, a charge, or a scam

Colorado’s Attorney General accepts consumer complaints about deceptive ads, billing, refunds, and scams.[c]

The office’s complaint guidance says it cannot be your lawyer or handle your own case for you, as checked in September 2026.[c]

Open the Colorado consumer complaint page

Keep the ad, product label, receipts, written terms, and messages that relate to the concern.

A concern about a medicine

MedWatch is a free service where patients can report medicine problems to the Food and Drug Administration (FDA).[d]

A report lets the FDA know about a problem, but does not by itself establish that the medicine caused that problem.[e]

Read the FDA’s MedWatch reporting page

MedlinePlus calls for emergency care or a call to 911 when allergic symptoms are severe.[f]

MedlinePlus is a health-information service from the National Institutes of Health.[f]

A complaint or report is not an emergency-care route.

Notes for this chapter

  1. Colorado licensing complaint process and limits ↗
  2. Colorado Medical Board and state agency ↗
  3. Colorado Attorney General complaint process ↗
  4. FDA MedWatch ↗
  5. Limits of FDA problem reports ↗
  6. MedlinePlus on urgent allergic symptoms ↗
  7. Official source for the word note ↗
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